Terms of service
Return & Exchange Policy
The customer has 14 days from the date of receipt of the product to make an unconditional request for return or exchange, in accordance with EU consumer law.
Returned items must be in their original packaging, unused and undamaged. If the goods are damaged during the return process, the customer shall bear the relevant responsibility.
Please contact the customer service team via email [email protected] and provide your order information and a reason for returning or exchanging your order.
Returns and exchanges are the responsibility of the customer, unless the goods are of the wrong quality or sent to the wrong goods.
If the product has quality problems or does not meet the description, the customer can enjoy unconditional return and exchange, and the relevant shipping costs will be borne by us.
Shipping policy
We offer a variety of shipping methods, including air, sea, and express. Shipping costs will be calculated based on the shipping method and destination chosen and will be displayed at checkout.
Transit times vary depending on the destination, and the estimated shipping time will be displayed on the order page.
All risks during transportation are borne by the customer, if the goods are damaged or lost during transportation, please contact the shipping company in time and submit a claim.
Shipping delays: We do our best to ensure on-time delivery due to uncontrollable factors (e.g., weather, customs, etc.) that may cause shipping delays.
Payment Policy
We accept a wide range of payment methods, including credit cards, PayPal, SEPA transfers, and other EU payment methods.
All prices are in Euros (EUR) and the total amount will be displayed at checkout, including shipping and taxes.
Privacy Protection
We are committed to protecting your personal information. All information collected is only used to process orders and provide customer service.
We do not sell or share your personal information with third parties, except as required by law, or in order to process your order.
customer support
If you have any questions or need assistance, please feel free to contact us at:
Customer service email: [email protected]
Official website: www.veylixtrades.com
THANK YOU FOR CHOOSING VEYLIX TRADING LIMITED AND HAPPY SHOPPING!
The customer has 14 days from the date of receipt of the product to make an unconditional request for return or exchange, in accordance with EU consumer law.
Returned items must be in their original packaging, unused and undamaged. If the goods are damaged during the return process, the customer shall bear the relevant responsibility.
Please contact the customer service team via email [email protected] and provide your order information and a reason for returning or exchanging your order.
Returns and exchanges are the responsibility of the customer, unless the goods are of the wrong quality or sent to the wrong goods.
If the product has quality problems or does not meet the description, the customer can enjoy unconditional return and exchange, and the relevant shipping costs will be borne by us.
Shipping policy
We offer a variety of shipping methods, including air, sea, and express. Shipping costs will be calculated based on the shipping method and destination chosen and will be displayed at checkout.
Transit times vary depending on the destination, and the estimated shipping time will be displayed on the order page.
All risks during transportation are borne by the customer, if the goods are damaged or lost during transportation, please contact the shipping company in time and submit a claim.
Shipping delays: We do our best to ensure on-time delivery due to uncontrollable factors (e.g., weather, customs, etc.) that may cause shipping delays.
Payment Policy
We accept a wide range of payment methods, including credit cards, PayPal, SEPA transfers, and other EU payment methods.
All prices are in Euros (EUR) and the total amount will be displayed at checkout, including shipping and taxes.
Privacy Protection
We are committed to protecting your personal information. All information collected is only used to process orders and provide customer service.
We do not sell or share your personal information with third parties, except as required by law, or in order to process your order.
customer support
If you have any questions or need assistance, please feel free to contact us at:
Customer service email: [email protected]
Official website: www.veylixtrades.com
THANK YOU FOR CHOOSING VEYLIX TRADING LIMITED AND HAPPY SHOPPING!